Feedback from the family (who we supported with the purchase of a new washing machine):

‘The worry about trying to replace it right on Christmas was stressful. I wouldn’t be able to replace it and the cost to use the laundrette would have been astronomical with a toddler but with the new one it takes away the stress and pressure on us.’

Feedback from the Referrer (Social Prescriber):

‘Sometimes in my role we support people who face barriers to things and cannot access lots of the financial support available out there due to eligibility but who would really benefit from some support. These people may have tried everything to address situations themselves but life at this point just means they need a bit of support to help get them back on track. Organisations like yourselves that recognise this make a huge difference to peoples’ lives.’

Feedback on Borshch:

‘Fast delivery easily organised and the staff was friendly. The fitting was done really quick, the machine is compact but is a 7kg so helps with the quantity of clothes with my toddler. It’s so easy to use; it’s a five star review.’

The family are so very grateful for the vouchers. The boys have spent their Primark vouchers – including the purchase of winter coats. Older sister shared her gratitude and how unexpected this was to receive. She said this has eased the pressure on her to buy the boys clothes, especially with winter approaching and her own 3 children.

Thank you for your prompt action on our referral to you in order to support this family. It was also great the donation was personalised to what the family needed.

So appreciated!

Thank you so much for the [£150] vouchers for Aldi! They have been a great help during a difficult time, and we are really grateful. Having the vouchers to spend on food meant we had more money for other household bills, which really eased the financial pressure for us and made things easier.